MTN Nigeria subscribers were left frustrated for several hours as a major network outage disrupted communication services from Friday to Saturday.
Many customers struggled to make calls, send texts, or access the internet, leading to widespread complaints online.
The disruption also caused significant problems for Nigerians reliant on mobile networks for financial transactions, especially following a Central Bank of Nigeria policy that shifted many services online.
Frustrated customers took to X (formerly Twitter) to voice their dissatisfaction. One user, Timi Asaju, humorously wrote, “At this point, I’ve toggled Airplane mode so much, MTN should just hand me a pilot’s license. What kind of useless network is this?!”
Others expressed deeper concerns about the lack of accountability. Ojukwu Daniel, tweeting as #Mazi_OJD, said, “MTN network is terrible but no one’s issuing a statement cos Nigerians don’t know they deserve accountability for poor service. There’s no light in Kaduna State, and the government isn’t panicking. People are receiving awards. No problem trumps how bad a knock is.”
Meanwhile, Anime Queen, under the handle #layzeeloli, voiced her frustration with multiple networks, writing, “Mtn airtel and glo are very lucky they’re probably the only network industry that we can afford. I wish one mind blowing network will come out and put them out of business, maybe they’ll sit up.”
Despite the uproar, MTN Nigeria has yet to issue an official statement addressing the outage.
