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Internet Outage: NCC Assures Restoration Efforts

Operators are diligently engaged in restoring connectivity after submarine cable disruptions, causing severe outages for African internet service providers, as...

Operators are diligently engaged in restoring connectivity after submarine cable disruptions, causing severe outages for African internet service providers, as affirmed by the Nigeria Communications Commission (NCC).

In a statement issued by the NCC’s Director of Public Affairs, Reuben Muoka, reassurance was provided regarding efforts underway to rectify the situation.

The affected operators, including West African Cable System, African Coast to Europe, SAT3, and MainOne, encountered downtime due to incidents in Cote d’Ivoire and Senegal, subsequently impacting Portugal.

The NCC highlighted similar challenges along other undersea cable routes such as Seacom, Europe India Gateway, and Asia-Africa-Europe 1, all experiencing cuts.

Subscribers expressed frustration on social media platforms, reporting difficulties in making calls and accessing online services.

The NCC assured the public of repair initiatives undertaken by cable operators, with services gradually being reinstated.

Operators have pledged to work tirelessly to expedite service restoration to affected countries.

MTN Nigeria acknowledged the situation and assured subscribers of ongoing efforts to resolve the issue promptly.

A similar incident occurred a few weeks prior, affecting major operators like MTN, Airtel, and 9mobile, attributed to significant fibre cuts by road contractors employed by the Federal Government, as noted by Gbenga Adebayo, Chairman of the Association of Licensed Telecommunications Operators of Nigeria (ALTON).

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